I am the executive your organization needs for lasting impact.
Turning Strategy into Measurable Enterprise Impact
Strategic Leadership and Operational Excellence
Executive Summary
Strategic executive with 28+ years of experience leading operations, technology, and administrative transformation within complex nonprofit enterprises. Proven track record of driving multimillion-dollar revenue growth, optimizing large-scale facilities and workforce operations, and leading enterprise-wide modernization initiatives. Recognized for translating strategy into measurable performance, strengthening governance, and positioning organizations for long-term sustainability.
Leadership Philosophy
My leadership philosophy centers around integrity, innovation, and impact. I believe in empowering teams, promoting accountability, and building inclusive environments that thrive on continuous improvement. As a servant-leader, I prioritize purpose-driven leadership, grounded in collaboration and guided by data-informed decisions.
Core Competencies
Enterprise Leadership
- C-Suite & Board Engagement
- Organizational Restructuring
Operational & Financial Performance
- Budget Oversight
- Revenue Optimization
Digital & Technology Transformation
- IT Governance
- Systems Integration
People & Culture Strategy
- Workforce Planning
- Organizational Culture
What I Deliver
- Enterprise-wide operational transformation
- Revenue optimization through facilities and asset strategy
- Technology-enabled efficiency and modernization
- High-performing, accountable leadership cultures
Certifications & Education
- MBA & Master of Technology Management, University of Maryland Global Campus
- Project Management Professional (PMP®) – PMI
- Executive Leadership Program, UC Berkeley
- Chief Information Officer Certificate, GSA CIO University
- B.S. in Criminal Justice, Kaplan University
- A.S. in Mortuary Science, Gupton-Jones College
Notable Achievements
- IT Governance & Risk Management Leadership
Provided over a decade of enterprise IT controls oversight with zero material audit findings, reflecting a disciplined approach to risk management, cybersecurity, and operational integrity. Established and sustained robust governance frameworks, strengthened compliance posture, and embedded a culture of accountability and continuous improvement across the organization.
- Tenant Retention & Asset Performance Optimization — One Dupont Circle
Sustained 83%+ occupancy through proactive tenant engagement and strategic lease negotiations, reinforcing revenue stability in a competitive market. Secured early renewal and expansion commitments from approximately one-third of tenants during a prior sale strategy—extending lease terms through 2037 and positioning the asset for long-term financial resilience.
Strategic Initiatives
Enterprise Space Optimization & Revenue Transformation
Role: Executive Leadership & Operational Oversight
Impact:
- Optimized Real Estate Footprint & Reduced Costs: Executed a strategic space consolidation initiative, reducing ACE’s footprint by 56% and aligning facilities with hybrid workforce models—driving significant cost efficiencies while sustaining operational performance.
- Expanded Revenue Streams Through Asset Repositioning: Converted 8k SF Suite into a premium, revenue-generating co-working environment featuring private offices, flexible workstations, and collaborative amenities—attracting mission-aligned tenants and diversifying lease income.
- Enhanced Organizational Collaboration & Capability: Delivered modern, multifunctional environments—including executive boardrooms, a multimedia studio, and collaborative commons—strengthening internal engagement, production capabilities, and tenant experience.
- Protected Organizational Integrity & Employee Trust: Successfully overturned a denied insurance claim related to staff vehicle damages during an emergency garage renovation, securing full compensation for affected employees and reinforcing confidence in leadership during high-risk operational conditions.
IT Transformation & Enterprise Security Modernization
Role: Executive Oversight
Impact:
- Strengthened Cybersecurity Posture: Implemented enterprise-wide multi-factor authentication with geolocation controls and streamlined Microsoft authentication protocols, significantly reducing risk exposure and enhancing data protection.
- Elevated IT Service Delivery & User Experience: Realigned IT operations, established after-hours support protocols, and implemented service level agreements (SLAs), improving system reliability, responsiveness, and overall organizational productivity.
- Advanced Digital Transformation & Workforce Enablement: Accelerated cloud security, system integration, and workflow automation initiatives—positioning IT as a strategic enabler of enterprise modernization. Introduced AI-enabled learning tools to enhance workforce capability through persona-based and collaborative training experiences.
- Institutionalized IT Governance & Strategic Alignment: Established structured governance frameworks for technology investment, risk management, and project prioritization—driving greater accountability, transparency, and alignment with organizational objectives.
Enterprise Virtual Collaboration & Digital Engagement Infrastructure
Role: Strategic Leadership & Implementation
Impact:
- Built Scalable Digital Capabilities: Led the development of an enterprise-grade, in-house multimedia production ecosystem—including a TelePresence studio, webinar platform, podcasting suite, and videography services—supporting both internal operations and external stakeholder engagement.
- Expanded Organizational Reach & Influence: Enabled high-quality virtual programming and content delivery, significantly broadening ACE’s visibility, engagement, and impact across the higher education community.
- Drove Cost Efficiency & Operational Agility: Reduced reliance on third-party vendors by internalizing production capabilities, lowering costs while increasing flexibility, speed, and responsiveness to organizational needs.
- Elevated Brand Positioning: Strengthened ACE’s reputation as a leader in digital engagement and virtual collaboration, enhancing its standing within the higher education sector.
Human Capital Strategy, Compliance & Workforce Optimization
Role: Executive Oversight
Impact:
- Standardized Enterprise HR Operations: Redesigned end-to-end employee lifecycle processes—including onboarding, offboarding, and workforce transitions—supported by comprehensive process documentation and cross-functional alignment, driving consistency, efficiency, and compliance.
- Modernized Compensation Strategy: Led a comprehensive compensation review and framework redesign to ensure market competitiveness and internal equity; advanced staff salaries to a minimum of 80% compa-ratio, strengthening retention and reinforcing equitable pay practices.
- Enabled Technology-Driven Efficiency: Implemented digital solutions to automate core HR workflows, reducing manual effort, increasing accuracy, and accelerating key processes across onboarding, benefits administration, and employee management.
- Strengthened Compliance & Organizational Stability: Enhanced regulatory compliance and audit readiness through integrated HR systems and structured training programs, while maintaining employee turnover below 10%—supporting workforce stability and sustained organizational performance.
Visual Portfolio of Strategic Initiatives
Board and Committee Appointments
- Board Member - Association Mutual Health Insurance Company (AMHIC)
- Former Cultural Connection by Design Board Member -Diversity Leadership Education Organization
- ACE Vision Team - Strategic Planning & Organizational Alignment
- ACE Leadership Programs Planning Committee - Enhancing Talent Development
- ACE Space Planning Committee - Renovation & Space Utilization Oversight
- ACE Benefits Committee - Retirement Plan Fiduciary & Health Plan Oversight
- Retirement Investment Plan Fiduciary - 6+ years of service managing governance and fiduciary responsibility for employee retirement programs